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Answers by Peter_Chan

0 votes

Hi, I'm testing an instance of ePADD, and I've been trying to import some test Outlook accounts. I converted them with readpst. The first import worked, but subsequent imports error out. I can get past the screen where you select folders to ...

answered Dec 5, 2018
0 votes

Hi all, I'm new at this, so please be gentle. Not sure what sort of diagnostic information I'm supposed to submit along with my Q. So every time I try to export an archive from Appraisal to Processing, I get this error: Sorry, error ...

answered Apr 19, 2018
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Currently I'm looking at two erroneously dated emails, incorrectly labeled as dating from 1969 and 1970, which skew the collection date range: instead of 1997-2014, the range is 1969-2014. Any way to edit this to correct the metadata?

answered Mar 6, 2018
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Hi, I'm trying to update the version we've been using at our repository (3.5.1) to a newer version. For some reasons, it does not seem to work at all. After a few attempts at executing the 4.1 files, the default ePADD app that lauches ...

answered Nov 9, 2017
0 votes

We are receiving a batch of emails from a proprietary e-mail server as XML files, not as MBOX or via IMAP. Is there any way to get these into ePADD? If not, are there any known tools for converting XML to MBOX so that we can get them into ...

answered Oct 11, 2017
0 votes

Using epadd4.0 on windows, I don't if I am just overloading epadd or if it's sometimes overlooking errors. I have about 70GB in around 4000 mbox files converted from 46 psts using Aid4mail. Each of the 46 groups will import fine by itself, ...

answered Aug 23, 2017
0 votes

Hi- ePADD doesn't seem to be recognizing any Person entities, and gives me the following error when trying to view "Other Entities": Sorry! ePADD error. Please see the debug log, and email it to Peter Chan, pchan3@stanford.edu We'll get ...

answered Jul 10, 2017
+1 vote

Do Not Transfer, Transfer with Restrictions, Review actions are autosaved. Annotation will be saved if you click outside the annotation box. You can test by performing Do Not Transfer and/or Transfer with Restrictions actions and then goto ...

answered Apr 18, 2017
0 votes

Hi again - Returning again to this same MBOX file that gave us problems a few months ago. Importing it into ePADD 3.0.1 returns the same message (line 2416 of the attached log) during the import step. We've now hit this error on the same ...

answered Apr 17, 2017
 
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When I click on the authorities tab in the processing module, it gives me an error screen.

answered Apr 6, 2017
 
0 votes

On a windows machine, I tried to add epadd.properties in the following directory c:\users\userid\epadd-settings\. epadd.properties contains: epadd.settings.dir=d:/epadd/data/epadd-settings epadd.base.dir=d:/epadd/data Moved epadd-appraisal ...

answered Apr 5, 2017
0 votes

I'm loading a large mbox file made by Aid4mail--it appears to load all the messages, but keeps crashing at the point of indexing the address book. If I try to load folders individually for a while, it works, but eventually crashes... 17 Nov ...

answered Apr 5, 2017
0 votes

In ePADD User Guide 3.0 pg 8 is the correct file config.properties or epadd.properties? I tried changing config.properties to add the epadd.base.dir=d:\ePADD then restarted ePADD. I am trying to move the appraisal, discovery, delivery and ...

answered Mar 16, 2017
0 votes

In the appraisal module, I had some differences in what log counted as total messages -duplicates vs. what showed up in the final folder counts. Digging down into to it, I found that duplicate messages, one of which had been replied to and ...

answered Dec 10, 2016
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I was testing the view email by folder structure and came across what could be a bug. I selected a specific folder to view and then clicked on one of the correspondents in the left window. Rather than bringing up the emails, I get a screen ...

answered Oct 28, 2016
0 votes

I was testing the view email by folder structure and came across what could be a bug. I selected a specific folder to view and then clicked on one of the correspondents in the left window. Rather than bringing up the emails, I get a screen ...

answered Oct 24, 2016
0 votes

When I try to import MBOX files generated via Google Takeout, the emails don't appear, but I do see one email that's filled with letters/numbers/unreadable characters and dated January 1, 1960. Based on some text at the bottom of the email, ...

answered Oct 21, 2016
0 votes

ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.

answered Oct 21, 2016
0 votes

Hi - I'm importing a new set of MBOXs for appraisal. I initially tried to load MBOXs located in three directories into ePADD and received a No JSON Returned error (sshot attached). I wondered if it had to do with the aggregate size of the ...

answered Jun 6, 2016
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0 votes

This is an know issue and will be fixed in the up coming release.

answered May 19, 2016
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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