When I try to start ePADD, nothing happens unless I restart the computer first. The same thing happened on a different computer.

Has anyone written a local processing guide for archivists using ePADD? I could see the need for one here and would love to see other examples...

Hi - Using the Advanced Search function, and checking the regular expression box, does not seem to return any results. I tried my own custom regex: \$?\d{1,3}K?.{1,9}salary as well as one of the others from the presetqueries.txt file: ...

Hi - Importing a new collection, and I am repeatedly receiving a error message of "null message:null type: null." It seems to occur after ePADD has read the messages from the imported mbox(es) but before any further processing (indexing, ...

Hi - I'm importing a new set of MBOXs for appraisal. I initially tried to load MBOXs located in three directories into ePADD and received a No JSON Returned error (sshot attached). I wondered if it had to do with the aggregate size of the ...

Hi - I'm experiencing an issue where attachments appear to have different filenames in the application than they do in the epadd_appraisa/user/blobs folder. The first image attached shows what ePADD shows as the attachment's filename: ...

Hi - I've experienced an issue where ePADD appears to have not saved a previous session. Since the session was some time ago, I'm trying to parse the log files to see where an error may have occurred. Are errors or other unusual events ...

This is an know issue and will be fixed in the up coming release.

Hi - We're most likely going to start a processing project that will involve a number of people working in shifts on the same shared PC. ePADD, by default, stores its working directories in a user's home folder. Is it possible to have those ...

Hello, I'm trying to import a 7.5GB MBOX file that I exported from Thunderbird using ImportExport Tools. A smaller MBOX file (1.52 GB) imported great, but the larger one isn't working. ePADD recognizes the correct message amount, but, while ...

Yesterday I successfully imported approximately 3000 mbox files into ePADD. This morning, I opened ePADD and the emails weren't there (it opened to the import screen). I tried importing them again but received an error message: "Sorry! ...

Hi - I'm trying to create a regular expression for the presetqueries.txt file. Using regex testers, I have a working expression, but when I paste it into the text file and re-compute stats, it doesn't flag the pattern I expected it to. For ...