I am trying to use the ePADD system for achieving email in my university. When I upload a sample “.mbox” file (that created through Gmail) even there the number of outgoing messages, the list does not show the numbers. The numbers ...

I'm working with an author's emails and her literary agent has requested all emails from the agent not be retained in the author's email archives. The agent is okay with retaining all emails to the agent from the author. While I'm able to ...

Hello, I'm writing from the Canadian Centre for Architecture, where we've been using ePADD to restrict a significant amount of personal emails from an archive of more than 6,000 emails. We've reached the point where we're ready to export, ...

Hello, I imported a collection to ePADD, however, some of the names within an email are not recognized. I go to person entities to add the name, I hit save but nothing changes. I also tried to fix the name in correspondence so that maybe it ...

Our repository initially approached ePADD in an experimental manner, mainly as a way to view individual emails for a restricted collection. We did not plan on exporting to the Discovery or Delivery Modules. But as we continued to process, ...

Hi all, I'm new at this, so please be gentle. Not sure what sort of diagnostic information I'm supposed to submit along with my Q. So every time I try to export an archive from Appraisal to Processing, I get this error: Sorry, error ...

I've exported my my archive to the Processing mode, now I would like to delete the archive I was appraising so I will have a fresh work space for my next appraisal. I tried to find this, "Note to Archivist: Once you have confirmed that the ...

I wanted to know if it's possible to automatically appraise emails within the appraisal module. Specifically, classify emails based on their value? If yes, can the appraisal criteria be set up based on the organization's appraisal process? ...

I noticed that in my 4.1 installation, there are some differences from the screenshots in the online user guide. Instead of a "Sensitive messages" button on the Browse screen, there is a "Data report" button, and when I try to tag ...