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Recent questions

0 votes
1 answer

Hi - I've experienced an issue where ePADD appears to have not saved a previous session. Since the session was some time ago, I'm trying to parse the log files to see where an error may have occurred. Are errors or other unusual events ...

asked May 20, 2016 by laissezfarrell (470 points)
0 votes
1 answer

This is an know issue and will be fixed in the up coming release.

asked May 19, 2016 by anonymous
0 votes
1 answer

Hi there -- Is there a way to get a list, browse, or search for those emails that you have already marked in some way? For example if you have added an annotation to a number of emails, or have marked that you have reviewed a number of ...

asked May 9, 2016 by jmoran (130 points)
0 votes
2 answers

Hi Farrell and Jessica, Thanks for your feedback. We agree that the discrepancy can be confusing and are discussing presenting the information better to allay confusion. Basically, the numbers provided on the browse screens align with the ...

asked May 4, 2016 by laissezfarrell (470 points)
2 x  
+1 vote
1 answer

Hi - We're most likely going to start a processing project that will involve a number of people working in shifts on the same shared PC. ePADD, by default, stores its working directories in a user's home folder. Is it possible to have those ...

asked Apr 5, 2016 by laissezfarrell (470 points)
0 votes
1 answer

Hello, I'm trying to import a 7.5GB MBOX file that I exported from Thunderbird using ImportExport Tools. A smaller MBOX file (1.52 GB) imported great, but the larger one isn't working. ePADD recognizes the correct message amount, but, while ...

asked Mar 10, 2016 by Kevin
0 votes
1 answer

Yesterday I successfully imported approximately 3000 mbox files into ePADD. This morning, I opened ePADD and the emails weren't there (it opened to the import screen). I tried importing them again but received an error message: "Sorry! ...

asked Mar 2, 2016 by Laura
0 votes
2 answers

Hi - After adding annotations to messages, according to the manual, "a new faceted browse section, Annotations, will apear in the results on the Search Results screen." I have not been able to make this happen after clicking the annotations ...

asked Feb 16, 2016 by laissezfarrell (470 points)
0 votes
1 answer

Hi - I'm trying to create a regular expression for the presetqueries.txt file. Using regex testers, I have a working expression, but when I paste it into the text file and re-compute stats, it doesn't flag the pattern I expected it to. For ...

asked Feb 10, 2016 by laissezfarrell (470 points)
 
0 votes
1 answer

I'm finding that street names are showing up in the Names entities of the collection I'm testing. Since it would be time consuming to list them all in the kill list, is there anyway to include a wildcard in the kill lists (e.g. * St.)?

asked Jan 4, 2016 by Susan M.
+1 vote
1 answer

Hi - We added several lexicon categories to the Sensitive Lexicons section. This made it so the default view of ten categories did not display the final three categories. After either navigating to the second page of categories or changing ...

asked Dec 8, 2015 by laissezfarrell (470 points)
3 x  
0 votes
1 answer

Hi - I added to the kill.txt list and ran the re-recognize entities, but the names I added still appear in the entities list. Is there another step I'm missing? Best, farrell

asked Nov 20, 2015 by laissezfarrell (470 points)
0 votes
1 answer

Hi Grainne, Thank for your question. I worked with the Royal Library of Copenhagen this summer and realized that they also had a need to get mbox file from ePADD appraisal module. We developed an experimental version for this purpose. We ...

asked Nov 19, 2015 by anonymous
0 votes
1 answer

ePADD has identified some entities incorrectly and I am looking into how to correct them. For example: ePADD identified "The University" as an Organization entity instead of "The University of Texas at Austin" or "University of Texas at ...

asked Nov 16, 2015 by Stephanie N.
0 votes
2 answers

I'm running a test on ePADD using my personal email and work accounts, which are both gmail accounts. I have no problem grabbing the work email, but ePADD gives an error message that the password is incorrect for the personal email account, ...

asked Nov 16, 2015 by Timothy Ryan Mendenhall
0 votes
1 answer

In the read-me file included with the ePADD settings download, there is an instruction to save the epadd-standalone jar file into the e-padd archives folder. Do I need to create this folder first?

asked Nov 16, 2015 by Timothy Ryan Mendenhall
+1 vote
2 answers

Thanks for your question. We recommend using third-party software such as Emailchemy or MailStore Home to convert PST files to MBOX to support ingest into ePADD. Please let us know if run into any issues or have any other questions. Josh ...

asked Oct 22, 2015 by anonymous
0 votes
1 answer

When importing MBOX files into ePADD, I receive the following error at the bottom of the page: Error code:500 type: class javax.servlet.ServletException I have attached the error log. OS: Windows 8 RAM: 8 GB

asked Sep 4, 2015 by Abby_R._Adams (120 points)
 
0 votes
2 answers

On an Ubuntu box, I used the readpst command from libpst to convert a PST file to a series of mbox files. Upon importing a resulting mbox into ePADD, all the attachment filenames look something like this: ...

asked Aug 25, 2015 by Mitch
0 votes
1 answer

IMPORTANT: Please ensure that you have made backups of any email messages you wish to retain! First, close any ePADD windows open in your browser. Next, ensure ePADD is not running in the background. You can right-click on the application ...

asked Aug 24, 2015 by anonymous
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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