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1 answer

This is an know issue and will be fixed in the up coming release.

asked May 19, 2016 by anonymous
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1 answer

Thanks for your question. We're looking into why you may be running into this issue. In the meantime, if you are having trouble with ingesting email into ePADD via the IMAP protocol, you might consider trying to download the email from the ...

asked Aug 13, 2015 by Larry_Harnisch (150 points)
0 votes
2 answers

I've read through the documentation but I'm not sure whether this should have been generated after an import, or if I should create kill lists for entities (kill.txt, org-kill.txt, loc-kill.txt) and save to a specific folder?

asked Nov 3, 2016 by anonymous
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1 answer

ePADD has identified some entities incorrectly and I am looking into how to correct them. For example: ePADD identified "The University" as an Organization entity instead of "The University of Texas at Austin" or "University of Texas at ...

asked Nov 16, 2015 by Stephanie N.
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1 answer

Hello, I imported a collection to ePADD, however, some of the names within an email are not recognized. I go to person entities to add the name, I hit save but nothing changes. I also tried to fix the name in correspondence so that maybe it ...

asked Apr 26, 2018 by SophiaK (210 points)
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1 answer

Hi - After performing a simple term search, the facet pane shows several options (received/sent, transfer/don't transfer, etc.). Clicking on any of these to reveal the subset directs to a page that simply reads "No matching messages" even ...

asked Nov 9, 2016 by laissezfarrell (470 points)
2 x  
+1 vote
1 answer

ePADD will be released on June 30, 2015. More information about ePADD and a link to the download when it becomes available can be found here: http://library.stanford.edu/projects/epadd

asked May 26, 2015 by Peter_Chan (2,770 points)
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1 answer

Lexicon searches for proper names left in quotes are returning hits for either term, but not only one. i.e. "John Smith" returns hits with only "Smith" in them.

asked Feb 20, 2018 by rge
+1 vote
1 answer

Discovered the solution myself - the mbox files used Mac CR line breaks instead of CR LF. Editing the files in Notepad + to use the latter line breaks fixed the issue.

asked Oct 19, 2017 by lglanville (240 points)
0 votes
1 answer

Hi - I'm experiencing an issue where attachments appear to have different filenames in the application than they do in the epadd_appraisa/user/blobs folder. The first image attached shows what ePADD shows as the attachment's filename: ...

asked May 26, 2016 by laissezfarrell (470 points)
2 x  
0 votes
1 answer

Is it necessary to edit correspondents BEFORE performing entity analysis? Right now, I have not edited any correspondents and it appears no person or other entities have been indexed so I’m assuming I must edit correspondents first. This ...

asked Nov 2, 2017 by adamsabi (180 points)
0 votes
1 answer

I have been using epadd at my institution as a way of processing and providing access to email records of important university officials. In the epadd processing module, I chose not to transfer emails with certain kinds of sensitive data ...

asked Oct 26, 2017 by acobourn (210 points)
0 votes
1 answer

Hi - I've experienced an issue where ePADD appears to have not saved a previous session. Since the session was some time ago, I'm trying to parse the log files to see where an error may have occurred. Are errors or other unusual events ...

asked May 20, 2016 by laissezfarrell (470 points)
0 votes
1 answer

ePADD does not currently include audit trail metadata. The software was initially built to fill a gap in the appraisal, processing, and provision of end-user access to email. We will be building additional support for preservation during ...

asked Feb 21, 2018 by SophiaK (210 points)
0 votes
1 answer

I wanted to know if it's possible to automatically appraise emails within the appraisal module. Specifically, classify emails based on their value? If yes, can the appraisal criteria be set up based on the organization's appraisal process? ...

asked Feb 15, 2018 by SophiaK (210 points)
0 votes
2 answers

I was testing the view email by folder structure and came across what could be a bug. I selected a specific folder to view and then clicked on one of the correspondents in the left window. Rather than bringing up the emails, I get a screen ...

asked Oct 21, 2016 by Laura
+1 vote
1 answer

Has anyone written a local processing guide for archivists using ePADD? I could see the need for one here and would love to see other examples...

asked Oct 14, 2016 by anonymous
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1 answer

Dear ePADD team, We're exploring the possibility of using ePADD for the management of an archive of 200,000 emails at the University of Manchester Library, and have a current project which requires the display of the full content of 100 ...

asked May 15 by JessicaSmith (120 points)
0 votes
1 answer

It seems there's no way to browse (or even sort) by date in any module. When testing EPADD this seems like something that would be very useful in all the modules. After all, if you don't know who or what to look for, you can always start by ...

asked May 22, 2018 by Jen Weintraub
0 votes
1 answer

When I try to start ePADD, nothing happens unless I restart the computer first. The same thing happened on a different computer.

asked Oct 21, 2016 by anonymous
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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