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Hi, I'm working with an email account which was exported as mbox files from Outlook using the drag and drop method on a Mac. Files at first appeared to import into ePADD 7 fine, but it appears that all attachments are 0 length files. When I ...

asked Apr 5 by lglanville (240 points)
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1 answer

Hello, I'm writing from the Canadian Centre for Architecture, where we've been using ePADD to restrict a significant amount of personal emails from an archive of more than 6,000 emails. We've reached the point where we're ready to export, ...

asked May 9, 2018 by sbreitwieser (120 points)
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1 answer

Not that we are aware -- please let us know if you discover a solution. Josh Schneider ePADD Community Manager

asked Oct 11, 2017 by anonymous
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1 answer

I'm working with an author's emails and her literary agent has requested all emails from the agent not be retained in the author's email archives. The agent is okay with retaining all emails to the agent from the author. While I'm able to ...

asked Jul 2, 2018 by Nathan in Oregon
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1 answer

Hi all, I'm new at this, so please be gentle. Not sure what sort of diagnostic information I'm supposed to submit along with my Q. So every time I try to export an archive from Appraisal to Processing, I get this error: Sorry, error ...

asked Apr 19, 2018 by Patrick
0 votes
1 answer

Hi again - Returning again to this same MBOX file that gave us problems a few months ago. Importing it into ePADD 3.0.1 returns the same message (line 2416 of the attached log) during the import step. We've now hit this error on the same ...

asked Apr 17, 2017 by laissezfarrell (470 points)
 
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1 answer

Hi - Importing a new collection, and I am repeatedly receiving a error message of "null message:null type: null." It seems to occur after ePADD has read the messages from the imported mbox(es) but before any further processing (indexing, ...

asked Jul 14, 2016 by laissezfarrell (470 points)
0 votes
2 answers

Hi Farrell and Jessica, Thanks for your feedback. We agree that the discrepancy can be confusing and are discussing presenting the information better to allay confusion. Basically, the numbers provided on the browse screens align with the ...

asked May 4, 2016 by laissezfarrell (470 points)
2 x  
0 votes
1 answer

Testing in Thunderbird, the mbox files exported from the delivery module show up with the text of the message blank, but the attachments are there. The box files include: ----=_Part_ Content-Type: text/plain; charset="UTF-8" It looks like ...

asked Jul 7, 2015 by tim.hutchinson (350 points)
0 votes
1 answer

When I click on the authorities tab in the processing module, it gives me an error screen.

asked Apr 4, 2017 by anonymous
 
0 votes
1 answer

Would it be possible for me as our archivist to install ePADD on my laptop and do all the email harvesting and management from there and then install ePADD on the reading room computer and us it to provide patron access via Delivery through ...

asked Jan 24, 2017 by Alston_Brake (120 points)
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1 answer

Hi - I added to the kill.txt list and ran the re-recognize entities, but the names I added still appear in the entities list. Is there another step I'm missing? Best, farrell

asked Nov 20, 2015 by laissezfarrell (470 points)
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1 answer

Hello, I've finally moved a large email collection to the Delivery module of ePADD and I'm trying to figure out how to redact email addresses and only surface Correspondent names or the local-part of an address. Is there a step I missed in ...

asked Jun 9, 2017 by Kevin_Powell (120 points)
 
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3 answers

I'm loading a large mbox file made by Aid4mail--it appears to load all the messages, but keeps crashing at the point of indexing the address book. If I try to load folders individually for a while, it works, but eventually crashes... 17 Nov ...

asked Apr 4, 2017 by Sarah S
+1 vote
1 answer

Thanks for the question. Depending on your user privileges, you may need to be logged in as an administrator to run ePADD for the first time.

asked Jul 31, 2015 by anonymous
0 votes
0 answers
qPod User Guide [closed]

Please feel free to use the search box at the top to find information on how to use qPod - related notes from the attached user guide will be displayed.

asked May 18, 2015 by admin (120 points)
 
0 votes
1 answer

Hi - I'm trying to create a regular expression for the presetqueries.txt file. Using regex testers, I have a working expression, but when I paste it into the text file and re-compute stats, it doesn't flag the pattern I expected it to. For ...

asked Feb 10, 2016 by laissezfarrell (470 points)
 
0 votes
1 answer

Our repository initially approached ePADD in an experimental manner, mainly as a way to view individual emails for a restricted collection. We did not plan on exporting to the Discovery or Delivery Modules. But as we continued to process, ...

asked Apr 25, 2018 by anonymous
0 votes
1 answer

Hi there -- Is there a way to get a list, browse, or search for those emails that you have already marked in some way? For example if you have added an annotation to a number of emails, or have marked that you have reviewed a number of ...

asked May 9, 2016 by jmoran (130 points)
0 votes
1 answer

Is there a way to redact PII within an e-mail message? Also, is there option for hiding e-mail addresses from users in the delivery module?

asked Feb 7, 2018 by adamsabi (180 points)
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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