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+1 vote
1 answer

Discovered the solution myself - the mbox files used Mac CR line breaks instead of CR LF. Editing the files in Notepad + to use the latter line breaks fixed the issue.

asked Oct 19, 2017 by lglanville (240 points)
0 votes
1 answer

In order to run ePADD, does the computer require to have access to the internet or can it run offline and still be able to import emails? Thank you

asked Mar 21, 2018 by SophiaK (210 points)
0 votes
1 answer

Hi, I'm testing an instance of ePADD, and I've been trying to import some test Outlook accounts. I converted them with readpst. The first import worked, but subsequent imports error out. I can get past the screen where you select folders to ...

asked Dec 5, 2018 by tmaches (120 points)
0 votes
1 answer

When I click on the authorities tab in the processing module, it gives me an error screen.

asked Apr 4, 2017 by anonymous
 
0 votes
1 answer

I've exported my my archive to the Processing mode, now I would like to delete the archive I was appraising so I will have a fresh work space for my next appraisal. I tried to find this, "Note to Archivist: Once you have confirmed that the ...

asked Mar 14, 2018 by Emily
0 votes
1 answer

Hello! I have downloaded the latest version of ePADD, and extracted all the files. I used the three different converters suggested (though I did run into some issues with aid4mail) to convert a Jeb Bush folder (a very small subsection) and ...

asked Mar 6, 2019 by asuresh (120 points)
0 votes
1 answer

In the read-me file included with the ePADD settings download, there is an instruction to save the epadd-standalone jar file into the e-padd archives folder. Do I need to create this folder first?

asked Nov 16, 2015 by Timothy Ryan Mendenhall
+2 votes
1 answer

ePADD has primarily been designed to assist repositories with meeting the immediate challenge of providing meaningful access to email archives. Accommodating different preservation strategies is on the longterm roadmap for future ...

asked Jul 8, 2015 by tim.hutchinson (350 points)
+1 vote
1 answer

We uploaded four separate MBOX files representing 4 email folders into one email archive. Is there a way to do a primary sort by folder to display just the messages from a specified folder, before applying any other filters or facets?

asked Jul 13, 2015 by Kate Tasker
+1 vote
1 answer

since the last time I successfully used epadd to import email, my campus has implemented dual factor authentication. I believe this is why I am receiving the "incorrect password" message. Is there anyone else at an institution that has ...

asked Jun 1, 2018 by acobourn (210 points)
0 votes
1 answer

Hi again - Returning again to this same MBOX file that gave us problems a few months ago. Importing it into ePADD 3.0.1 returns the same message (line 2416 of the attached log) during the import step. We've now hit this error on the same ...

asked Apr 17, 2017 by laissezfarrell (470 points)
 
+2 votes
1 answer

I have downloaded the current version of ePADD from http://suif.stanford.edu/~hangal/epadd/ and noted that you provide it as an image (ePADD.dmg), as a Windows executable (ePADD.exe) and as a java jar file. I was wondering what software was ...

asked Jun 16, 2015 by anonymous
0 votes
1 answer

Hi- ePADD doesn't seem to be recognizing any Person entities, and gives me the following error when trying to view "Other Entities": Sorry! ePADD error. Please see the debug log, and email it to Peter Chan, pchan3@stanford.edu We'll get ...

asked Jul 10, 2017 by Laura
0 votes
1 answer

Hi - After performing a simple term search, the facet pane shows several options (received/sent, transfer/don't transfer, etc.). Clicking on any of these to reveal the subset directs to a page that simply reads "No matching messages" even ...

asked Nov 9, 2016 by laissezfarrell (470 points)
2 x  
0 votes
1 answer

Hi, I'm working with an email account which was exported as mbox files from Outlook using the drag and drop method on a Mac. Files at first appeared to import into ePADD 7 fine, but it appears that all attachments are 0 length files. When I ...

asked Apr 5, 2019 by lglanville (240 points)
0 votes
1 answer

Hi - We had a patron access a collection using the Delivery module in our reading room. They labeled a number of messages (~8% of the corpus) that they wished to have copies of. When I downloaded the labeled messages as an MBOX file, ...

asked Dec 18, 2018 by laissezfarrell (470 points)
 
0 votes
2 answers

In the appraisal module, I had some differences in what log counted as total messages -duplicates vs. what showed up in the final folder counts. Digging down into to it, I found that duplicate messages, one of which had been replied to and ...

asked Dec 7, 2016 by Sarah
+1 vote
2 answers

After you launch ePADD, a new browser window (http://localhost:9099/epadd/index.jsp) should appear automatically in your default browser. Did you see that? Depends on your Windows environments, the application may appear in the "hidden ...

asked Jul 7, 2015 by tim.hutchinson (350 points)
0 votes
3 answers

I'm loading a large mbox file made by Aid4mail--it appears to load all the messages, but keeps crashing at the point of indexing the address book. If I try to load folders individually for a while, it works, but eventually crashes... 17 Nov ...

asked Apr 4, 2017 by Sarah S
0 votes
2 answers

Hi Jessica, thanks for your question. You should never need to reboot your workstation. Opening a new window or quitting ePADD should be managed by interacting with the ePADD icon in your Windows Taskbar (or OSX Finder Toolbar on Mac). If ...

asked Aug 14, 2015 by Jessica V.
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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