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0 votes
3 answers

I'm loading a large mbox file made by Aid4mail--it appears to load all the messages, but keeps crashing at the point of indexing the address book. If I try to load folders individually for a while, it works, but eventually crashes... 17 Nov ...

asked Apr 4, 2017 by Sarah S
+1 vote
3 answers

Hi, Congratulations on the release of ePADD. I've been playing around but I'm sure I've barely scratched the surface... I've come across a few minor issues which I'll report separately. The first is that the browse directory function ...

asked Jul 7, 2015 by Tim Hutchinson
0 votes
2 answers

In the appraisal module, I had some differences in what log counted as total messages -duplicates vs. what showed up in the final folder counts. Digging down into to it, I found that duplicate messages, one of which had been replied to and ...

asked Dec 7, 2016 by Sarah
0 votes
2 answers

I've read through the documentation but I'm not sure whether this should have been generated after an import, or if I should create kill lists for entities (kill.txt, org-kill.txt, loc-kill.txt) and save to a specific folder?

asked Nov 3, 2016 by anonymous
0 votes
2 answers

I was testing the view email by folder structure and came across what could be a bug. I selected a specific folder to view and then clicked on one of the correspondents in the left window. Rather than bringing up the emails, I get a screen ...

asked Oct 21, 2016 by Laura
0 votes
2 answers

When I try to import MBOX files generated via Google Takeout, the emails don't appear, but I do see one email that's filled with letters/numbers/unreadable characters and dated January 1, 1960. Based on some text at the bottom of the email, ...

asked Oct 21, 2016 by vmaches (150 points)
0 votes
2 answers

Hi Farrell and Jessica, Thanks for your feedback. We agree that the discrepancy can be confusing and are discussing presenting the information better to allay confusion. Basically, the numbers provided on the browse screens align with the ...

asked May 4, 2016 by laissezfarrell (470 points)
2 x  
0 votes
2 answers

Hi - After adding annotations to messages, according to the manual, "a new faceted browse section, Annotations, will apear in the results on the Search Results screen." I have not been able to make this happen after clicking the annotations ...

asked Feb 16, 2016 by laissezfarrell (470 points)
0 votes
2 answers

I'm running a test on ePADD using my personal email and work accounts, which are both gmail accounts. I have no problem grabbing the work email, but ePADD gives an error message that the password is incorrect for the personal email account, ...

asked Nov 16, 2015 by Timothy Ryan Mendenhall
+1 vote
2 answers

Thanks for your question. We recommend using third-party software such as Emailchemy or MailStore Home to convert PST files to MBOX to support ingest into ePADD. Please let us know if run into any issues or have any other questions. Josh ...

asked Oct 22, 2015 by anonymous
0 votes
2 answers

On an Ubuntu box, I used the readpst command from libpst to convert a PST file to a series of mbox files. Upon importing a resulting mbox into ePADD, all the attachment filenames look something like this: ...

asked Aug 25, 2015 by Mitch
0 votes
2 answers

Hi Jessica, thanks for your question. You should never need to reboot your workstation. Opening a new window or quitting ePADD should be managed by interacting with the ePADD icon in your Windows Taskbar (or OSX Finder Toolbar on Mac). If ...

asked Aug 14, 2015 by Jessica V.
+1 vote
2 answers

After you launch ePADD, a new browser window (http://localhost:9099/epadd/index.jsp) should appear automatically in your default browser. Did you see that? Depends on your Windows environments, the application may appear in the "hidden ...

asked Jul 7, 2015 by tim.hutchinson (350 points)
0 votes
1 answer

Hello! I have downloaded the latest version of ePADD, and extracted all the files. I used the three different converters suggested (though I did run into some issues with aid4mail) to convert a Jeb Bush folder (a very small subsection) and ...

asked Mar 6 by asuresh (120 points)
0 votes
1 answer

Hi - We had a patron access a collection using the Delivery module in our reading room. They labeled a number of messages (~8% of the corpus) that they wished to have copies of. When I downloaded the labeled messages as an MBOX file, ...

asked Dec 18, 2018 by laissezfarrell (470 points)
 
0 votes
1 answer

Hi, I'm testing an instance of ePADD, and I've been trying to import some test Outlook accounts. I converted them with readpst. The first import worked, but subsequent imports error out. I can get past the screen where you select folders to ...

asked Dec 5, 2018 by tmaches (120 points)
0 votes
1 answer

I'm trying to install epadd 6.0 on an Ubuntu 16.04 machine. I'm not super familiar with Ubuntu, and the installation instructions don't include installing on Ubuntu, just that it's a supported OS. Thanks for any help!

asked Oct 10, 2018 by mpeachy (180 points)
0 votes
1 answer

I am investigating the way we can use Epadd in collaboration with Islandora. I read a lot of the documentation but I cannot find in a setup we thought up is even at all possible. Would be nice if anyone could comment on our setup, if it is ...

asked Aug 1, 2018 by Egbert_Bleyenburg (120 points)
0 votes
1 answer

I am trying to use the ePADD system for achieving email in my university. When I upload a sample “.mbox” file (that created through Gmail) even there the number of outgoing messages, the list does not show the numbers. The numbers ...

asked Jul 10, 2018 by Charmal
 
0 votes
1 answer

I'm working with an author's emails and her literary agent has requested all emails from the agent not be retained in the author's email archives. The agent is okay with retaining all emails to the agent from the author. While I'm able to ...

asked Jul 2, 2018 by Nathan in Oregon
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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