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Error code:500 type: class javax.servlet.ServletException

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When importing MBOX files into ePADD, I receive the following error at the bottom of the page:
Error code:500 type: class javax.servlet.ServletException

I have attached the error log.

OS: Windows 8

asked Sep 4, 2015 by Abby_R._Adams (120 points)

1 Answer

0 votes

Hi Abby,

Sorry you're receiving this error. Thanks for attaching the error log. We'll look into this and post here when we have more information. What browser/version are you using?

Josh Schneider
ePADD Community Manager

answered Sep 4, 2015 by Josh_Schneider (5,040 points)

I'm using Chrome 45.0.2454.85 m.

Thanks, Abby. We think this error may be caused by the particular flavor of MBOX you have imported. ePADD can read MBOX files exported from Mac Mail client and Emailchemy. Can you try to use either Mac Mail or Emailchemy to normalize the MBOX file before ingesting in into ePADD?

ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.