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Stalling out

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I frequently get messages such as:

Working... Recognizing entities in 29 of 16,538 emails. About 138 hours left.

Before ePadd apparently times out. Is this typical?

asked Aug 13, 2015 by Larry_Harnisch (150 points)

1 Answer

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Best answer

Thanks for your question. We're looking into why you may be running into this issue. In the meantime, if you are having trouble with ingesting email into ePADD via the IMAP protocol, you might consider trying to download the email from the server through a different application, and then ingesting the MBOX file into ePADD.

answered Aug 17, 2015 by Josh_Schneider (5,040 points)
selected Aug 18, 2015 by Josh_Schneider
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.