I frequently get messages such as:
Working... Recognizing entities in 29 of 16,538 emails. About 138 hours left.
Before ePadd apparently times out. Is this typical?
Thanks for your question. We're looking into why you may be running into this issue. In the meantime, if you are having trouble with ingesting email into ePADD via the IMAP protocol, you might consider trying to download the email from the server through a different application, and then ingesting the MBOX file into ePADD.