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MBOX downloaded from Delivery Module missing attachments (6.1)

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Hi -

We had a patron access a collection using the Delivery module in our reading room. They labeled a number of messages (~8% of the corpus) that they wished to have copies of. When I downloaded the labeled messages as an MBOX file, however, the attachments appear to be missing.

After loading the downloaded MBOX into a separate instance of ePADD, I can see references to the attachments (see attached screencaps), but they are empty files. They seem to have filepaths associated with them from the computer in our reading room.

Is there anyway to export the the messages and attachements associated with a label from the Delivery module?



asked Dec 18, 2018 by laissezfarrell (470 points)

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ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.