Question

I'm working with an author's emails and her literary agent has requested all emails from the agent not be retained in the author's email archives. The agent is okay with retaining all emails to the agent from the author. While I'm able to not transfer from the appraisal module the incoming emails from the agent, the author's responses to those emails generally include the agent's messages in the thread. Is it possible to address this in EPADD, or would I have to manually edit the author's emails in the author's email client and then forward them to the author, thereby messing up the header information and indexing possibilities in EPADD?

Answer 1

Hi Nathan,

Unfortunately ePADD is not currently able to support your use case. We appreciate your sharing it with us, however, for future planning purposes.

Josh Schneider
ePADD Community Manager