Question

Is it necessary to edit correspondents BEFORE performing entity analysis? Right now, I have not edited any correspondents and it appears no person or other entities have been indexed so I’m assuming I must edit correspondents first. This isn't really clear in the user guide.

Answer 1

Hi Abby,

This is not related to editing correspondents. In most cases, this is indicative of an incomplete installation. Please ensure that the epadd-settings folder was completely installed in the correct location and let us know if you are still having an issue.

Thanks so much,

Josh Schneider
ePADD Community Manager

Comments

Once I re-ran entity recognition, this solved the problem. Thanks!

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I went and checked to see if the epadd-settings had been unzipped into the right user directory, and it has so I'm not sure what might be wrong with my installation.