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Entities not appearing

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Hello- Neither Person nor Other Entities are appearing. Under "Other Entities" an error message appears: Sorry! ePADD error. Please see the debug log, and email it to Peter Chan, pchan3@stanford.edu We'll get back to you as soon as possible.
Error code:500 type: class java.lang.NullPointerException

Is this indicative of an incomplete installation? I ask because I believe the separate settings folder was installed. Thanks!

asked Jun 15, 2017 by uglean (120 points)

1 Answer

0 votes

Yes, this is typically indicative of an incomplete installation. Please ensure that the settings folder was completely installed in the correct location.

answered Jun 19, 2017 by Josh_Schneider (5,040 points)
ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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