Question

I recently installed epadd 3.1. I did a test import of 1 months worth of my work email. It found approx 1,300 correspondents but did not recognize any as person or other entities. 1. Thoughts on why? 2. I was hoping I could work around this by manually marking the correspondents as person or other entities but that does not seem to be an option. Have I overlooked something with this?

Answer 1

Hi,

This issue is typically caused by an incomplete installation. Please check to make sure that you download and install the separate epadd-settings folder from Github. Let us know if this helps resolve your issue!

Thanks,

Josh

Comments

Somehow my newly downloaded settings folder was incomplete. Thank you.