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Error after address book

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I'm loading a large mbox file made by Aid4mail--it appears to load all the messages, but keeps crashing at the point of indexing the address book. If I try to load folders individually for a while, it works, but eventually crashes...

17 Nov 10:40:43 JSPHelper WARN - Exception fetching/indexing emails
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
java.lang.StringIndexOutOfBoundsException: String index out of range: -1

17 Nov 10:44:00 JSPHelper INFO - CLIENT LOG: Response text: {"resultPage":"error","error":"Exception fetching/indexing emails","status":1}

asked Apr 4, 2017 by Sarah S

3 Answers

0 votes

Please provide more info:

  1. how large is the mbox file?
  2. how much ram you have in your machine?
  3. what version of epadd are you using?
answered Apr 5, 2017 by Peter_Chan (2,770 points)
0 votes

i think, the problem is resolved. can you tell us how you successfully dealt with it?

answered Nov 14, 2017 by JLily (140 points)
0 votes

In this particular case, it was malformed mbox created from Aid4mail from psts with extra single quotes added to the sender field. I fixed it by lookin for >, ' < or ā€œ, '\r\nā€ in the mbox text file.

answered Nov 14, 2017 by sarahs

I really don't know much about aid4mail. yet to use it.
I deal with my mails using mail Backup X. It is yet to show me any crash in these 5 months.

ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.