Hi Farrell and Jessica,
Thanks for your feedback. We agree that the discrepancy can be confusing and are discussing presenting the information better to allay confusion. Basically, the numbers provided on the browse screens align with the entity indexing performed during ingest. In contrast, the number provided on the message review screen is based on a keyword search ePADD performs using the extracted entity selected as a search term. This may result in a higher number since it will return additional results that would not be caught by the NER, e.g. lower case spellings.
This has led to some understandable confusion, which we aim to address in future releases. I hope this helps clarify.