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Annotations do not appear to be saving

0 votes

Hi -

After adding annotations to messages, according to the manual, "a new faceted browse section, Annotations, will apear in the results on the Search Results screen."

I have not been able to make this happen after clicking the annotations box, entering my annotation, and clicking "apply." Further, if I navigate out of that particular search and try the search again, the same message does not appear to have the annotation attached to it, nor do the annotations appear in the Review for Export tab.

best,
farrell

EDIT
The behavior described above occurs when working with an MBOX file converted from a PST using libpst/readpst.
The command used to create the MBOX was:
readpst -r /path/to/PST/file -o /path/to/outdir
-The result was a set of MBOX files--one MBOX for each folder in email account. The total size is comparable to that of the PST file.

When working with an email MBOX file exported directly from Google (also, different account), the annotations feature works as described in the user manual.

asked Feb 16, 2016 by laissezfarrell (470 points)
edited Feb 16, 2016 by laissezfarrell

2 Answers

0 votes

Hi Farrell,

Thanks for letting us know about the issue you experienced with the converted PST/MBOX. We'll look into it and will post here when we have more info.

Best,

Josh

answered Feb 17, 2016 by Josh_Schneider (5,040 points)

Thanks, Josh.

FWIW, we're an Outlook shop so our university archives will likely see a lot of PST files (hopefully not a ton on the MSS side). If you know of any other users working through PST-MBOX conversion, I'd be interested in discussing our respective approaches.

0 votes

Several users told us unsatisfactory results using readpst.
We use emailchemy to convert pst files to mbox and it works fine.

answered Mar 2, 2016 by Peter_Chan (2,770 points)

Thanks, Peter. I assume this recommendation, or at least a notice re: readpst's apparent incompatibility, will make it to official documentation at some point.

Software changes all the time. Maybe in future, readpst can convert pst files to proper mbox files which ePADD can import.

In principle, I agree, but I don't think libpst/readpst has been updated in several years. And because ePADD appears to import MBOX files generated by readpst without throwing an error, it would be helpful from a user's perspective to have something documented.

At any rate, you don't happen to have the contact information for the users who experienced difficulties with readpst do you? I'd be interested in comparing notes on PST-->MBOX conversion.

ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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