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Dear ePADD team, We're exploring the possibility of using ePADD for the management of an archive of 200,000 emails at the University of Manchester Library, and have a current project which requires the display of the full content of 100 ...

answered May 20 by Josh_Schneider (5,040 points)
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Hi, I'm working with an email account which was exported as mbox files from Outlook using the drag and drop method on a Mac. Files at first appeared to import into ePADD 7 fine, but it appears that all attachments are 0 length files. When I ...

answered Apr 6 by Peter_Chan (2,770 points)
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Hello! I have downloaded the latest version of ePADD, and extracted all the files. I used the three different converters suggested (though I did run into some issues with aid4mail) to convert a Jeb Bush folder (a very small subsection) and ...

answered Mar 13 by Peter_Chan (2,770 points)
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Hi - We had a patron access a collection using the Delivery module in our reading room. They labeled a number of messages (~8% of the corpus) that they wished to have copies of. When I downloaded the labeled messages as an MBOX file, ...

answered Mar 13 by Peter_Chan (2,770 points)
 
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Hi, I'm testing an instance of ePADD, and I've been trying to import some test Outlook accounts. I converted them with readpst. The first import worked, but subsequent imports error out. I can get past the screen where you select folders to ...

answered Dec 5, 2018 by Peter_Chan (2,770 points)
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I'm trying to install epadd 6.0 on an Ubuntu 16.04 machine. I'm not super familiar with Ubuntu, and the installation instructions don't include installing on Ubuntu, just that it's a supported OS. Thanks for any help!

answered Nov 2, 2018 by Josh_Schneider (5,040 points)
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I am investigating the way we can use Epadd in collaboration with Islandora. I read a lot of the documentation but I cannot find in a setup we thought up is even at all possible. Would be nice if anyone could comment on our setup, if it is ...

answered Aug 1, 2018 by Josh_Schneider (5,040 points)
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I am trying to use the ePADD system for achieving email in my university. When I upload a sample “.mbox” file (that created through Gmail) even there the number of outgoing messages, the list does not show the numbers. The numbers ...

answered Jul 10, 2018 by Josh_Schneider (5,040 points)
 
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I'm working with an author's emails and her literary agent has requested all emails from the agent not be retained in the author's email archives. The agent is okay with retaining all emails to the agent from the author. While I'm able to ...

answered Jul 2, 2018 by Josh_Schneider (5,040 points)
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1 answer

I am attempting to import email using epadd. I have done so successfully many times before. Today it keeps giving me an error message saying that the password I am entering with my email address is incorrect. I know for a fact that it is ...

answered Jun 7, 2018 by Josh_Schneider (5,040 points)
+1 vote
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since the last time I successfully used epadd to import email, my campus has implemented dual factor authentication. I believe this is why I am receiving the "incorrect password" message. Is there anyone else at an institution that has ...

answered Jun 6, 2018 by Josh_Schneider (5,040 points)
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It seems there's no way to browse (or even sort) by date in any module. When testing EPADD this seems like something that would be very useful in all the modules. After all, if you don't know who or what to look for, you can always start by ...

answered May 22, 2018 by Josh_Schneider (5,040 points)
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Hello, I'm writing from the Canadian Centre for Architecture, where we've been using ePADD to restrict a significant amount of personal emails from an archive of more than 6,000 emails. We've reached the point where we're ready to export, ...

answered May 9, 2018 by Josh_Schneider (5,040 points)
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Hello, I imported a collection to ePADD, however, some of the names within an email are not recognized. I go to person entities to add the name, I hit save but nothing changes. I also tried to fix the name in correspondence so that maybe it ...

answered May 4, 2018 by Josh_Schneider (5,040 points)
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Our repository initially approached ePADD in an experimental manner, mainly as a way to view individual emails for a restricted collection. We did not plan on exporting to the Discovery or Delivery Modules. But as we continued to process, ...

answered May 4, 2018 by Josh_Schneider (5,040 points)
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Hi all, I'm new at this, so please be gentle. Not sure what sort of diagnostic information I'm supposed to submit along with my Q. So every time I try to export an archive from Appraisal to Processing, I get this error: Sorry, error ...

answered Apr 19, 2018 by Peter_Chan (2,770 points)
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In order to run ePADD, does the computer require to have access to the internet or can it run offline and still be able to import emails? Thank you

answered Mar 21, 2018 by Josh_Schneider (5,040 points)
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I've exported my my archive to the Processing mode, now I would like to delete the archive I was appraising so I will have a fresh work space for my next appraisal. I tried to find this, "Note to Archivist: Once you have confirmed that the ...

answered Mar 14, 2018 by Josh_Schneider (5,040 points)
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Currently I'm looking at two erroneously dated emails, incorrectly labeled as dating from 1969 and 1970, which skew the collection date range: instead of 1997-2014, the range is 1969-2014. Any way to edit this to correct the metadata?

answered Mar 6, 2018 by Peter_Chan (2,770 points)
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ePADD does not currently include audit trail metadata. The software was initially built to fill a gap in the appraisal, processing, and provision of end-user access to email. We will be building additional support for preservation during ...

answered Feb 21, 2018 by Josh_Schneider (5,040 points)
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ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.
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